LiverPal support

Manage or cancel your subscription

Subscriptions are billed by Apple or Google, so you manage them in your store account. Turning off auto-renewal keeps Premium active until the end of the period you've paid for.

• iPhone: open the Settings app, tap your name, then Subscriptions. Or go to apps.apple.com/account/subscriptions. Subscribers can also open subscription management from Settings inside LiverPal.
• Android: open Google Play, tap your profile picture, then Payments & subscriptions › Subscriptions. Or go to play.google.com/store/account/subscriptions. Google's help article has step-by-step instructions.

Restore a purchase

New phone, or reinstalled the app? Open the upgrade screen in LiverPal and tap Restore Purchases. Make sure you're signed in to the same Apple ID or Google account you used to subscribe.

Refunds

Because payments go through the app stores, we can't issue refunds directly.

• App Store: request a refund at reportaproblem.apple.com.
• Google Play: see Google's refund policies.

Delete your account and data

Email allanryanbusiness@gmail.com from the address linked to your account and ask us to delete it. As described in our Privacy Policy, we delete or anonymize your personal information within 30 days, except where we're required to keep it by law. Deleting the app doesn't cancel a subscription, so cancel that in your store account too.

Something not working?

First, update LiverPal to the latest version from the App Store or Google Play. If that doesn't fix it, email us with your phone model, your app version and a short description of what happened. A screenshot helps a lot.

Medical questions

We can't give medical advice. For questions about your diet, sodium, protein or fluid limits, please ask your doctor, hepatologist or a registered dietitian. In an emergency, call 911 or your local emergency number.